Transform Your Body, Transform Your Life

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Privacy Policy

Effective Date: January 1, 2026

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us. This may include your name, email address, phone number, and fitness goals.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and communicate with you about products, services, and events.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].

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Terms of Service

Effective Date: January 1, 2026

Acceptance of Terms

By accessing and using Charter Fitness Connection services, you accept and agree to be bound by the terms and provision of this agreement.

Membership Terms

Membership fees are due monthly in advance. All memberships require a 30-day written notice for cancellation. Members must follow all gym rules and regulations.

Facility Use

Members agree to use equipment properly and safely. Charter Fitness Connection is not responsible for injuries resulting from improper use of equipment or facilities.

Code of Conduct

Members must treat staff and other members with respect. Inappropriate behavior may result in membership termination without refund.

Limitation of Liability

Charter Fitness Connection's liability is limited to the amount of membership fees paid. We are not liable for indirect, incidental, or consequential damages.

Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our services constitutes acceptance of any changes.

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Disclaimer

Effective Date: January 1, 2026

Health and Fitness Disclaimer

The information and services provided by Charter Fitness Connection are for general informational purposes only and are not intended as medical advice. Always consult with a healthcare professional before beginning any fitness program.

Assumption of Risk

Participation in fitness activities involves inherent risks. Members participate at their own risk and assume full responsibility for any injuries or damages that may occur.

No Guarantees

While we strive to help members achieve their fitness goals, we cannot guarantee specific results. Individual results may vary based on effort, consistency, and other factors.

Equipment Use

Members use all equipment at their own risk. Proper instruction and safety guidelines must be followed at all times. Report any equipment malfunctions immediately.

Professional Advice

Our trainers provide fitness guidance based on their certification and experience. This should not replace professional medical advice for specific health conditions.

Facility Conditions

While we maintain our facility to high standards, members should be aware of their surroundings and report any safety concerns immediately.